Is the desk phone dead?

Some of our customers ask me about the possibility of doing away with the desk phones and having the whole phone communications managed by mobile phones.


I came across this article, which is a very good analysis of the subject


From personal experience, even though I love my iPhone, I still prefer using desk phone when I have a chance. My personal reasons are:

• The effects of holding a mobile phone to you ear are still unclear. A mobile phone has a number of radios transmitting at the same time. When talking on the phone I try and minimize the radios that are active - turn Bluetooth and WIFI off. If I have them handy, I use corded headphones. If I have an option to transfer the conversation to the desk phone, I do.
• The coverage is not always 100%. Cell cites can "breath", depending on the amount of people using the site. A perfectly clear call can turn into a patchy one at any time. We've learned to accept this when using mobile phones but are less tolerant when using desk phones

I believe the desk phone will live for a number of years yet. 

Good VoIP phones do make all the difference!